Technician, Field Service

Posting Deadline: 9/17/2026 or until position is filled. General Summary As a Field Service Technician, you will be responsible for delivering high-quality installation, repair, and maintenance services for our telecommunications products and services. You will interact directly with customers, ensuring their satisfaction by resolving technical issues and providing exceptional support.

Working collaboratively with a team, you will ensure that all towers are in good working condition, meet safety standards, and operate at maximum efficiency. Essential Duties/Responsibilities

• Performs installations, disconnects, reconnects, add-ons, changes, and troubleshooting of telephone and high-speed Internet services at customer locations.
• Conducts thorough assessments and diagnose technical issues related to internet, video, and telephone services.
• Works both outside and inside customer premises, regularly climbing ladders and working on rooftops.
• Drives company truck between office, home, warehouse, and work sites in a safe and courteous manner, following all laws and company policies.
• Interacts with customers in a professional and courteous manner, providing clear explanations of the features and functionality of installed products.
• Completes basic performance testing and setup of installed services, including PC, Local Area Network, and Voice over Internet Protocol…

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