KEY AREAS OF RESPONSIBILITY
1. Leadership of Trade Operations
- Lead and hold accountable the Operations Managers across all internal trade divisions (HVAC, Electrical, Plumbing, Truss, Cabinets, Interior Finishes)
- Set clear expectations for performance, communication, and results
- Develop strong leaders who can independently run high-performing operations
2. Accountability & Performance Management
- Establish and track key performance metrics across all trade divisions (cost, schedule, quality, output)
- Conduct regular performance reviews with each Operations Manager
- Address gaps quickly and drive consistent improvement across all teams
3. Operational Excellence & Consistency
- Ensure each trade division is running efficiently, predictably, and at scale
- Standardize processes where needed while allowing strong operators to execute
- Identify inefficiencies and implement solutions that improve speed and quality
4. Cost, Pricing & Financial Oversight
- Partner with Operations Managers to ensure best-in-class pricing and cost control
- Review labor, materials, and production costs across all divisions
- Identify opportunities for savings, efficiencies, and improved margins
5. Scheduling & Production Alignment
- Ensure all trade divisions are aligned with company starts, build pace, and timelines
- Eliminate bottlenecks and improve coordination between trades and departments
- Drive predictable, reliable production across all teams
6. Cross-Department Alignment
- Work closely with Construction, Purchasing, and Leadership teams
- Ensure trade operations support company-wide goals and initiatives
- Remove friction and improve collaboration between departments
7. Vendor & Supplier Strategy
- Partner with Operations Managers in meetings with key vendors and suppliers
- Support negotiations, relationships, and performance expectations
- Ensure material flow, pricing, and partnerships support operational success
8. Communication & Leadership Rhythm
- Lead consistent weekly meetings with Operations Managers
- Create clear communication channels and expectations across all trade divisions
- Maintain visibility into issues, wins, and performance across the business
9. Problem Solving & Continuous Improvement
- Identify operational issues early and take decisive action
- Solve problems at the root, not the surface
- Drive a mindset of continuous improvement across all trade operations
WE’RE ON THE MOVE!
Big things are happening—our brand-new headquarters is under construction in Caldwell, Idaho! This role will make the move to our new home in 2027. Come grow with us as we build what’s next.
