Cable One/Sparklight Careers

Job Description:

At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. 

The Business Field Technician is responsible for providing an outstanding customer experience while installing and repairing commercial and residential products and services. Using a variety of skills and tools, this position responds to customer requests for services and safely completes requests within efficient timeframes and with high quality to ensure reliability.

What you will do to contribute to the company’s success

• Connect our customers to what they love by installing customer service drops or outlets in both residential and business properties.
• Taking on complex processes and tools including EPON, fiber, switches, Ethernet, and WiFi access points.
• Take the training you gain to use electronic test equipment and online diagnostic tools to troubleshoot customer service drops or outlets, diagnose and repair reception performance issues, and resolve all problems from the customer’s equipment to the output of the first distribution amplifier.
• You will ensure we’re providing proper upstream and downstream signal levels at each termi